Blue Shield of California
Since 2014 I have been a Principal Project/Program Manager delivering highly complex technology programs and projects in a highly dynamic and fast paced environment. In this role I led efforts in IT totaling over 100M for the Infrastructure (network, data center, Azure, Microsoft platforms), Application Development, Data & Analytics and Security teams.
Overcoming challenges arising from conflicting priorities, limited resources and disparate teams has been essential to consistently delivering value to the customer while executing within scope, schedule and budget.
American Pacific Mortgage
From the end of 2010 to late 2013 as the Senior Director of Information Technology I lead the effort to reengineer the IT department to a more standardized, process and methodology focused team.
Redefining the service desk, infrastructure and application development teams to more effectively support the business provided a better user experience, enhanced insights into organizational data, better analytics and an increased security posture. The transition from waterfall to an agile methodology utilizing the Scrum and Kanban delivery frameworks significantly improved the success of projects and satisfaction of the end users.
California Peak Fitness
From late 2007 through the beginning of 2011 I served as the Chief Technology Officer and Chief Operations Officer for this personal training start up. In this multifaceted role I established the foundations for the technology infrastructure and operational procedures.
In this expansive role, I led the work to develop the organizations strategic business plan, financial plans, human resources and payroll plans, documentation of company standards, processes, workflow and employee training manuals. Establishing a replicable model was a key deliverable in this role.
Capitol Network Solutions
I served in this organization on multiple occasions. From 1997 to 2001 as a Project Manager I worked with clients, developing proposals and technical plans for projects, managing the execution of the solution. I worked with hardware and software (Microsoft Server, Exchange, SQL, Citrix, Cisco) honing my engineering skillset.
When I came back in late 2003 (through early 2008) as the Vice President of Operations I transformed the organization to a Managed Service Provider model, added a software development revenue stream and standardized all the companies processes, procedures and documentation.
Capitol Commerce Mortgage
This was my first role as the senior leader of an IT department. From 2001 through late 2003 as Senior Director of Information Technology I led 38 individuals across the service desk, infrastructure, software development and security teams.
I developed the IT Strategic Plan defining IT’s mission, vision, structure, budget, current and future technology architecture, governance, personnel development and long-term road maps. I led the effort to formalize the processes, procedures, standards for the delivery and management of all IT units. Developed a highly skilled and satisfied team that consistently delivered to meet the needs of the business.
Check out my full resume with comprehensive details on all the roles, responsibilities, key contributions and value I have delivered at each organization I have contributed to.